H&R Block's tax professionals are available via chat, screen share, or phone call. Customers who pay for Online Assist can get help at any time from tax experts, CPAs or Enrolled Agents. Online Assist is available as an add-on to each of H&R Block’s Online products for an upcharge of $40 to $60. Their do-it-yourself online software has been their most affordable option, while Tax Pro Go has been a good option for customers looking to offload their tax prep to a tax expert.īut this year, H&R Block is unveiling their new Online Assist program-which seems to strike a nice balance between the other two programs. In the past, getting professional help with your H&R Block tax returns has been a bit of an all-or-nothing prospect. Here’s what’s new for 2020 (tax year 2019). ![]() If you’ve used H&R Block in the past, you’ll notice that a few new features and services have been added for H&R Block customers. ![]() ![]()
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